The Retail and Entertainment Sector

According to the DRC there are a total of 2.1million service providers in the UK and an estimated 1.4 million private sector service providers (1)

104,00 public sector providers are affected by the 2004 duties (1)

Disabled people are getting a second class service and encountering major problems on fourout of five of Britain’s biggest high streets. (1)

One fifth of the disabled shoppers said they would not go back to the high street they visited. (1)

83% of disabled people have walked away in 2005 unable or unwilling to make purchase and 78% were unable to purchase a product or service at least once over the last year. (2)

In 2005, only 38% of museums and galleries in the UK had an access policy or plan that mentions disabled people and 71% stated that their sites were probably not accessible to the blind or partially sighted. (3)

42% of the venues admitted that at best, blind or partially sighted visitors could access none or little of the venue, collections and events through using information in accessible formats and only 37% of museums provided audio description services or tours. (3)

More than 80% of websites surveyed failed to uphold basic accessibility requirements (1)

If your organisation operates in the retail or entertainment sector, contact us today for a free no obligation service review

Sources:
www.drc.org.uk
‘The Walk Away £ Survey 2006′ – The Employers Forum on Disability, in partnership with
the Royal Association for Disability and Rehabilitation (RADAR)
www.realising-potential.org